DEPTARTMENT SECRETARY/CNA - Med/Surg
Company: Campbell County Health
Location: Gillette
Posted on: April 17, 2025
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Job Description:
JOB SUMMARY
The Department Secretary is the key person in establishing a first
impression and conveying the CCH mission and vision of providing
the best possible customer service. Under the direction of the
Medical Surgical Director and Clinical Supervisor, the Department
Secretary supports the clinical team by coordinating essential
administrative functions that ensure a smooth and efficient unit
operation.
This position is responsible for maintaining accurate patient
records, coordinating diagnostic tests and procedures, managing
supplies, and serving as a key communication hub for the
department.
ESSENTIAL FUNCTIONS
- - - -Accurately transcribe and process physicians' orders.
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- - - -Initiate and maintain both electronic and paper-based
patient records.
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- - - -Act as a central point of communication between the
department, ancillary services, physicians, patients, and external
providers.
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- - - -Record data, prepare reports, enter and reconcile patient
charges.
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- - - -Support the admission and discharge process and maintain
patient records throughout their hospital stay.
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- - - -Coordinate tests, procedures, diets, and medication
instructions; prioritize scheduling across multiple
departments.
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- - - -Schedule follow-up appointments and arrange for necessary
equipment or services.
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- - - -Input physician orders and retrieve test results for
staff.
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- - - -Promote departmental and organizational cost-efficiency.
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- - - -Provide courteous, professional customer service and
demonstrate excellent telephone etiquette.
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- - - -Remain calm and flexible in a fast-paced, high-volume
environment while maintaining a positive, team-oriented
approach.
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- - - -Adhere to all regulations and hospital policies, including
the Corporate Compliance Program.
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- - - -Perform additional duties as assigned.
- - - -JOB QUALIFICATIONS
- - - -Education
- - - -
- - - - - - - -High school diploma or GED required.
- - - - - - - - - - - - - - - -
- - - - - - - -Completion of a medical terminology course or unit
secretary training program preferred.
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- - - -Licensure
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- - - - - - - -None.
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- - - -Experience
- - - -
- - - - - - - -Previous clerical or unit secretary experience
preferred
- - - - - - - - - - - - - - - -
- - - - - - - -CNA experience preferred
- - - - - - - - - - - - - - - - - - - -
- - - -Certifications required
- - - -
- - - - - - - -Current Wyoming CNA certification, preferred
- - - - - - - - - - - - - - - -
- - - - - - - -See Cardiopulmonary Resuscitation Certification
Policy and Certifications/Education Requirements Policy.
- - - - - - - - - - - - - - - -Knowledge, Skills, and
Responsibilities
- - - -The ability to maintain continuing education requirements
and all certifications and licenses as required (e.g. ACLS, PALS,
CPI, CPR).
- - - - - - - -
- - - -Must relate well with patients, families, hospital staff,
physicians, and public.
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- - - -Able to comprehend technical medical terminology. Able to
obtain patient information in computer. Able to think quickly,
handle various projects simultaneously with ability to memorize
routine assignments, computer mnemonics, all with little or no
supervision.
- - - - - - - -
- - - -Able to consistently communicate positively under stress
while managing an extensive workload.
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- - - -Detail-oriented and outstanding administrative and
organizational skills, professional telephone skills and a strong
customer service mindset and style.
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- - - -Applies critical independent judgment in dealing with a
variety of situations and people.
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- - - -Possesses excellent writing, grammar, and communication
skills, including the ability to accurately proofread and edit
documents and other materials for grammar, clarity, punctuation,
and spelling. Possesses legible handwriting.
- - - - - - - -
- - - -Computer Knowledge including the ability to enter material
into electronic record. Ability to operate fax, computer, and copy
machine to perform the duties of the position.
- - - -
PIa07c14ea4f7c-37248-37409907
Keywords: Campbell County Health, Casper , DEPTARTMENT SECRETARY/CNA - Med/Surg, Administration, Clerical , Gillette, Wyoming
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